M

Behind every project is a thought process.

About me

London born, I now specialise in UX with over 20 years of industry experience. Consulting for companies such as Deutsche Bank, HSBC, Barclays Capital, Lloyds, BBC, Sky, BP, Metropolitan Police, HMRC, Condé Nast, Optum, Home Office, DXC, and UnitedHealthCare.

My UX work is a key collaborative element between Stakeholders, Product Managers and Technologists. Using Agile delivery methodologies to deliver the best outcome first time.

What do I do?

I will often participate in a variety of cross-disciplinary activities including user research, competitor analysis, stakeholder interviews, service design, information architecture and front end development (where applicable). This user-centric approach uses evidence-based data to present solutions which best meet business goals and user needs. I want to be involved in challenging projects with inspirational people.

UX Outcomes
  1. Upturn in user satisfaction.
  2. Improved return on investment for the client.
  3. Efficient business processes to better serve customer experience.
  4. A solution that meets current and future business needs.

Always seeking to
innovate and improve

``Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs.`` - Bill Gates

HTML5, CSS3, Javascript 0
Axure RP9 prototyping 0
Adobe Creative Cloud 0
iOS/Android UX design 0
Sketch, Invision 0